Terms of service

Last updated: November 9, 2026

1. Overview

These Terms of Service govern your use of tryfoundi.com (the "Site") and any purchase you make from Foundi ("Foundi", "we", "us"). By using the Site or placing an order, you agree to these terms, our Privacy policy, Refund policy and Shipping policy. The Site is hosted by Shopify.

2. Eligibility

You must be at least the age of majority in your province or territory of residence to place an order.

3. Product information

We work to describe and picture our products accurately, but colours and packaging may vary slightly from what you see on screen. Always read and follow the directions and cautions printed on the package before use. Information on the Site is general information and is not medical advice. If you have a health condition, are pregnant or breastfeeding, or take medication, talk to a healthcare professional before use.

4. Prices and payment

Prices are in Canadian dollars. Applicable taxes and shipping are calculated and shown at checkout before you pay. We may change prices at any time, but changes won't affect orders already confirmed. If a product is listed at an incorrect price because of an error, we may cancel the order and refund you in full.

5. Orders

Your order is an offer to buy. We accept it when we ship it. We may limit quantities, refuse or cancel an order (for example, for suspected fraud, stock issues, or pricing errors); if we cancel after payment, we'll refund you in full.

6. Shipping, returns and refunds

Shipping is governed by our Shipping policy, and returns and refunds by our Refund policy.

7. Accounts

If you create an account, you're responsible for keeping your login details secure and for activity under your account.

8. Acceptable use

You agree not to misuse the Site, including by interfering with its security or operation, attempting unauthorised access, scraping it, or using it for any unlawful purpose.

9. Intellectual property

The Foundi name, logo, character, packaging, images and Site content belong to Foundi or its licensors. You may not copy or use them without our written permission.

10. Reviews and submissions

If you send us comments, reviews or other content, you confirm it is yours and lawful, and you allow us to use it in connection with the Site and our products. We may remove content at our discretion.

11. Third-party links and services

The Site may link to or use third-party services (such as payment and shipping providers). We aren't responsible for their content or practices.

12. Disclaimer and limitation of liability

To the fullest extent permitted by law, the Site is provided "as is", and Foundi is not liable for indirect, incidental or consequential damages arising from your use of the Site or products. Our total liability for any claim relating to an order is limited to the amount you paid for that order. Nothing in these terms excludes or limits any rights you have under applicable consumer protection law.

13. Governing law

These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there.

14. Changes

We may update these terms from time to time. The version in effect when you place an order applies to that order.

15. Contact

Questions about these terms: info@tryfoundi.com.