Shipping policy
Last updated: November 9, 2026
Where we ship
We currently ship to addresses in Canada only.
Processing time
Orders are packed and handed to the carrier within 1–2 business days (Monday to Friday, excluding Ontario statutory holidays). Orders placed after 2 p.m. Eastern, or on a weekend or holiday, are processed from the next business day.
Shipping options and costs
Once your order ships, estimated delivery times are:
- Standard: 3–7 business days
- Express: 1–3 business days
Available shipping methods and their cost are shown at checkout before you pay. Delivery times are estimates from the carrier and are not guaranteed; remote and northern addresses may take longer.
Where offered, the local sample is delivered only to the eligible postal codes shown on the product page.
Tracking
When your order ships, you'll receive an email with a tracking link.
Address accuracy
Please check your shipping address carefully at checkout. If you spot a mistake, email us right away; we can update it only before the order ships. If a parcel is returned to us because of an incorrect or incomplete address, we'll contact you to arrange reshipment, which may involve a new shipping charge.
Damaged or missing deliveries
If your order arrives damaged or doesn't arrive, see our Refund policy or email info@tryfoundi.com.